It starts at the very back of the neck, right along the hairline, with a few small firm bumps. What separates it from ordinary razor bumps is that the bumps do not go away — they harden.
This condition is almost entirely seen on brown and Black skin, so the descriptions written for lighter skin are of limited use. The bumps usually look skin-coloured, dark brown or violet rather than red, and the inflammation can be hard to see against the surrounding skin. That means the first thing many people notice is texture, not colour — running a hand over the nape and feeling bumps that were not there before. Because the scar tissue is also raised and often darker, the visible damage tends to be recognised at a stage when it is already permanent.
A few other things cause bumps at the hairline. See Lookalikes near the bottom of this page.
The cause is not fully settled, but the picture is reasonably clear. Tightly curled hair at the nape grows out of a curved follicle and is prone to re-entering the skin, exactly as it does in razor bumps. When it does, the body reacts to the buried hair as a foreign object. At the back of the neck that inflammation sits deeper in the follicle and it persists, and persistent inflammation around a follicle produces scar tissue.
Several things feed into it. Close clipping or shaving of the nape, particularly with clippers held flat against the skin, cuts hairs to a sharp point below the surface. Constant friction from shirt collars, helmets and sports gear rubs the same strip of skin. Bacteria in the follicles add to the inflammation once it is running. Some evidence points to a naturally weaker follicle wall in this area in susceptible people, and there may be a hormonal element given how strongly it favours men.
What it is not: it is not acne, and the name is a historical mistake that has stuck. It is also not caused by dirt, sweat or infrequent washing. Saying this plainly matters, because a lot of what is written about it implies otherwise.
Very little of this is manageable at home, and treating it alone costs you permanent scarring. What is here is worth adding alongside prescription treatment, not instead of it.
Go early. This is the point of the page.
What the visit gets you: prescription treatment that works on active bumps, steroid injections that flatten early raised lumps, antibiotics where infection is part of it, a plan for the hair removal that stops it recurring, and — for scar tissue that has already formed — a realistic discussion of surgical removal. Going in at the small-bump stage is the difference between a condition that is controlled and one that leaves a permanent band of scar across your neck.
Acne keloidalis nuchae is diagnosed by looking. Its location and appearance are distinctive, and no test is needed in a typical case.
Two tests are used when it is not behaving as expected:
This is where treatment for acne keloidalis nuchae really starts. What you are given depends on whether the bumps are still soft and inflamed or have already hardened.
Done in a clinic. This band covers both flattening or removing scar tissue that has already formed, and removing the hair that keeps the process going.
Active bumps and pustules settle with a prescription cream or antibiotic. Itch usually eases first.
New bumps become less frequent, particularly if the nape is no longer being clipped to the skin. Existing raised lumps do not change much at this stage.
Given every four to six weeks into individual raised lumps. They flatten gradually over several sessions rather than disappearing.
A course over several months, aimed at removing the hair that keeps restarting the process. This is aimed at prevention, not at existing scars.
Removal and repair of a large plate of scar tissue, done under local anaesthetic. Healing takes several weeks and leaves a linear scar, which most people prefer to what was there before. Recurrence is uncommon when the whole affected strip is removed.
Treatment controls the active bumps and prevents new damage. It does not restore hair to the scarred area, and it does not flatten established scar tissue on its own. The earlier you start, the less there is to live with permanently.
The complications are the condition. Left alone, this is one of the few common follicular problems that ends in permanent damage.
Several things cause bumps at the back of the neck.